Politique d'expédition
Pre-orders & BFCM orders will be shipped after the 28.11. Thank you for your understanding.
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After your payment is verified we will process and ship your order. Orders placed on business days before 2pm will be shipped out the same day, otherwise the next business day.
How long does delivery take?
24h - 5 days
Do I receive an online tracking number?
Yes, right after we process your order
Return Policy
- No Returns Accepted for Hygiene Reasons: For hygiene reasons, we are unable to accept returns on any products.
- 90-Day Money Back Guarantee: If needed, we offer a 90-day money-back guarantee. Please contact us within 90 days of receiving your item if you are not satisfied with your purchase.
Contact Us for Returns To initiate a return under our 90-day guarantee, please contact us at info@aziobeauty.co.uk. We will provide you with instructions on how and where to send your package.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at info@aziobeauty.co.uk.